Employee performance

The table below details our employee value measures and targets to 2025. It reports our performance and demonstrates progress in creating a great place to work for all our employees as part of delivering 

Performance highlights include:

• Inclusive Awards 2025: Secured fourth place on the Inclusive Top 50 UK Employers list
• Water Industry Awards 2025
  • Winner: Outstanding Employer of the Year Award
  • Winner: Diversity and Inclusion Initiative Award
• Employer’s Excellence Awards 2025: Highly commended for Outstanding Employer Award
• Women In Work (WiW) Gender Equity Measures Report 2025: Ranked Top 100 for the second year running.
• Religious Equity, Diversity & Inclusion (REDI) Index 2025: In the second UK Faith-friendly Workplace Report, the Religious Freedom & Business Foundation listed our website highest scoring for having faith-oriented colleague networks, mentioning religious non-discrimination and linking to additional information.
• Disability Confident Employer: We create a movement of positive change, thinking more openly about disability and acting on improving how we recruit, retain and develop disabled people. We hope to encourage future applicants to think differently about United Utilities as a possible employer.
• Armed Forces Covenant: We have been a Gold member of the Armed Forces Covenant Employer Recognition Scheme since 2013, recognised as an employer that provides exceptional support to the Armed Forces community and Defence, by going above and beyond our Covenant pledges of employer support to members and their families with communication and outreach activities.
• During the year we have delivered over 18,000 days of training, ensuring our colleagues have the right skills, knowledge and behaviours.
• Employee accident frequency rate for 2025/26 was 0.053 accidents per 100,000 hours worked, lower than the previous year and amounting to seven accidents reported.

To understand the verification process for our data, please see CR reporting.

The progress we have already made to operate in a responsible manner is demonstrated in our 2015-20 measures and targets performance.