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Innovation

Innovation is a core value at United Utilities. It shapes how we focus on the right challenges, explore new possibilities, design smarter solutions, develop them with our colleagues and suppliers, and deliver meaningful improvements for our customers and the environment. We’re proud of the ideas we bring to life together - and we celebrate the successes that move our business and our industry forward.

What Innovation means to us

You can watch the video or click the link below to learn more about why innovation is important to us, how we manage it through our innovation model and how we collaborate with others to drive innovation.

Find out more

Innovation lab

Find out about our Innovation Lab programme.

Case studies

Discover more about what initiatives have been successfully rolled out at United Utilities.

Have you got an idea for us?

Find out more about what’s important to us and how to submit your idea here.

Our innovation playlist

Innovative solutions to modern challenges

Jo Harrison, our environmental planning and innovation director, introduces a series of examples demonstrating how we are using innovative solutions to help tackle some of the sustainability challenges we face.