We’ve built a plan for the next five years which has been shaped by, and adapted to meet, the diverse needs of the North West.

We’ve been listening to customers and communities right across our region to understand what really matters. What’s clear is that we need to improve services for customers and the environment. That’s why we're proposing the largest investment in water and wastewater infrastructure in over 100 years, to build a stronger, greener and healthier North West for everyone.

You can view our proposed business plan in full and access the supporting evidence used in constructing the plan (see link below).

Thank you for all your feedback. We look forward to the opportunity of delivering this ambitious plan.

Documents supporting our proposed business plan can be found here.