Cookie consent

We use cookies to track how you use our website to help improve your experience and show you personalised content. You can accept the use of all cookies or manage them individually. You can find out more about your options by clicking “manage cookies".

Strictly necessary/functionality cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

Find out more about our cookies
Staveley event

Staveley, the story so far

In January 2024 we held our first public drop-in session to share our plan which included both short term and long-term interventions to improve surface water flooding and spills from the local storm overflow.

As part of the plan, we are committed to

  • Increase the treatment capacity of Staveley works
  • Contribute towards a council-led project to remove surface water in the village, as well as funding more SuDSPods at the local school and large buildings in the area to capture rainwater run-off. We also offered every residential property in the village a water butt. 
  • CCTV the entire network in the area to collect data about the flow through the network which will support the design of an integrated solution for Staveley's water management problems.   

Our goals

  • Reduce the spills of sewage into the River Kent to an average of no more than 10 per year on a 10 year average from 2029
  • Have no sewage spills on the streets of Staveley to current design standards which is a 1 in 30-year storm event

Taking action for Staveley

Over the past 12 months we have:

  • Increased treatment capacity at Staveley wastewater treatment works – our permit for flow-to-full treatment from the Environment Agency has been increased from 12.9 litres per second to an optimum level of 18 litres a second. This number refers to the volume of rain and wastewater a sewage treatment works must treat before it discharges excess flows to storm tanks or the environment via storm overflows.
  • Completed a full camera survey of the sewer pipes in Staveley. The pipes were found to generally be in good condition.
  • Repaired a minor defect on Windermere Road which was repaired at the end of September.
  • Installed flow monitors inside the sewers which are capturing important data. These help us build an accurate picture of the flows in our sewer pipes and are key at helping design the engineering solution for Staveley
  • Handed out 150 water butts to Staveley community
  • Installed rainwater pods in the village and at the school
  • Held education sessions with the school
  • Kept the community informed with regular newsletters
  • Held regular catch ups with Staveley Clean Water Clean Streets Group, Environment Agency, Westmorland and Furness Council, Clean River Kent Campaign, and Lake District National Park Authority

  • During this time our engineers have been developing the long-term engineering solution for Staveley. Work taking place has included:

    • Ecological and wildlife surveys - to understand and identify areas where we need to keep construction to a minimum
    • Modelling – to understand rainfall and population growth to help design the best solution
    • Meeting the community - engaging with landowners and stakeholders to share our plans

  • We’re also undertaking ground investigations to understand the local geology and rock formation. We carry out various surveys to confirm ground conditions or the location of other utility pipes and cables.

    The surveys and investigations may involve digging or drilling small holes into the ground using specialist equipment or clearing shrubs and vegetation before the main work is due to begin.

    This work will not impact your existing water and wastewater services and we’ll endeavour to keep any disruption to a minimum.

Collaboration

Find out more about how we're working with others to make a difference.

Action

Find out more about how you can make a difference.

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

Please click the button below to confirm you have seen this message

I have read this info