Pay by Direct Debit
The most popular way our customers pay their bill
Pay your water bill
Automated payments line
Pay your bill using our automated card payments service using your debit or credit card. Have your account number ready.
Sign up/log in to My Account
Set up a direct debit, make quick single payments and manage your account online
Download our mobile app
The easiest way to pay your bills, submit meter reads and report leaks
Pay as a guest online
Don't forget you will need your account number in order to pay as a guest
Flexible Payment Plans
Find a payment plan that's right for you
| Other ways you can pay your bill | |
|---|---|
Internet banking, standing order, BACS |
If you pay your bill using your own internet banking service, standing order or BACS, please take the appropriate action to amend your payment instruction, as required. Our banking details are: NatWest Bank PLC Don’t forget to include your United Utilities account number (which you can find on a recent water bill) in your reference when making a bank transfer payment. |
Pay by cash |
Take your bill or United Utilities Payment Card with you to either:
There are no counter fees for cash payments at Paypoint, Payzone stores or Post Offices. |
At your bank |
You can pay at your own bank or building society; just take your bill with you. You can pay by cash or with a cheque made payable to United Utilities Water Limited. Please be aware that some banks and building societies will charge for this service. |
By cheque |
Please make your cheque payable to UU Payments, PO BOX 347, Lowton Way, Sheffield, S98 1EN. Do not send cash through the post. Please remember to write your customer account number on the back of the cheque (you can find your account number on the top right of your bill). |
Struggling to pay
If you are having trouble paying your bill, we are here to help. Get in touch and find out how we can support you.
Save money with a water meter
Our lowest bill guarantee means it's easier than ever to reduce your water bill