How bills for households with meters are changing for 2025/2026

Metered bills are made up of a fixed standing charge and a volumetric charge. The volumetric charge depends on the amount of water that you use.

Changes in tariffs 2025/2026 (including inflation of 3.5%)

  2024/25 2025/26 Change %
Water standing charge £23.99 £24.46 2.0%
Water volume charge per m3 £2.164 £2.733 26.3%
Sewerage standing charge £5.15 £4.07 -21.0%
Sewerage volume charge per m3 £1.485 £2.014 35.6%
Surface water and highway drainage £120.58 £145.98 21.1%

Example bill changes

  2024/25 2025/26 Change % Change £
Bill for 50 m3/year £332 £412 24.0% £80
Bill for 100 m3/year (typical) £515 £649 26.2% £135
Bill for 150 m3/year £697 £887 27.2% £189

The diagram below shows the typical measured bill of £649 (2025/2026 prices) and how it is shared across the services we provide.

Water standing charge (4%), Water volumetric chart (42%), Sewerage standing charge (1%), Highways drainage (7%), Surface water drainage (15%), Foul sewerage volumetric charge (31%)

Every five years Ofwat, our regulator, sets price controls for how much revenue each company can collect from its customers. In 2024, Ofwat set price controls for 2025 to 2030.