Money Helper
MoneyHelper’s free debt advice tool connects you with trusted, government‑backed advice services.
If you’re worried about money or finding it difficult to keep up with bills, there's free and confidential debt advice available across the UK.
Support at your fingertips
If you're struggling with your finances or need extra support, The Hardship Hub can help. It allows you to search for support based on where you live and the type of help you need.
By entering your location and selecting the support you're looking for, you can find a wide range of free services, including help with money, debt, benefits, housing, energy costs, food support, and wellbeing.
Visit The Hardship Hub to explore the support available to you.
Money Wellness
Money Wellness offers confidential guidance and debt‑solution support online and by phone.
Turn2Us
Turn2Us offers free tools to help you get back on track. Their benefits calculator and grant search let you check what support, benefits or grants you could claim.
Ofgem
If you’re struggling with gas or electricity bills, their website explains what support is available to help with payments.
Find the support that's right for you
Everyone needs a little help sometimes and we offer lots of different support options to those struggling with their bills. Click the button below and we'll make sure you're on the best support scheme for you.
Ways to save on your water bill and access affordability support
Why not check out CCW’s Waterfall podcast series because it offers independent, easy‑to‑follow advice on reducing water use, cutting your bill, and finding support if you’re struggling.
The episodes explain the benefits of water meters, share practical efficiency tips, and outline the affordability help available across the water sector. CCW is the independent voice for water customers across England and Wales, providing free advice and support about your water bill - including social tariffs, payment plans and hardship funds.
By bringing these trusted resources together alongside our own support, we aim to make it simpler for you to access clear guidance and get the help that’s right for your household.
