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Publication

The documents listed below have been published by United Utilities as part of our commitment to provide transparency about the work we are undertaking to improve the waterways of the North West. You can also visit Water UK's website using the link below to access their reports.

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Better Rivers Report 2024

Our latest report on the progress we're making to deliver our Better Rivers: Better North West commitments.

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Better Rivers Report 2023

Details United Utilities commitments to Better Rivers, key challenges, and what is being done now and in future years.

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Pollution Incident Reduction Plan 2023

This document provides an overview of our approach to environmental stewardship. 

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Storm Overflows Report 2022

The first report created by United Utilities describing storm overflows, the current situation and United Utilities future plans.

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Pollution Incident Reduction Plan 2020

This document provides an overview of our past performance and future plans.

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Environment Agency Common Incident Classifications

This document describes what an incident is and the two-tier
system we use to classify incidents; the Common Incident
Classification Scheme (CICS).

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