Why is my water pressure too high or too low?

We aim to provide water at the right pressure for day-to-day use. If your water pressure seems lower or higher than usual, we may be working on a burst pipe or a leak, you can check if there is a known issue in your area here.  

If there is nothing listed for your area, you can report it to us here by using our online tool so we can investigate this further.

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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