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I have spotted a leak in the street - how do I report it?

You can report it to us here by using our online tool or by calling our leakline on 0800 330 033. You'll be doing us, and the community, a good turn!

Sometimes it turns out that a leak is not on our pipe network, in which case, we pass it on to the relevant organisation.

If you're concerned that the leak seems to have been overlooked, please call us on 0800 330 033 and we'll check its status. We really appreciate you taking the time to let us know.

 

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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