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Where will my meter be fitted?

We normally fit the water meter free of charge inside your home on the water supply pipe (which is the pipe which brings water into your home) close to your stop tap. This is normally under your kitchen sink or in a downstairs toilet or garage. If we cannot fit the meter inside your home, we will fit it outside instead.

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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