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How do I get my water meter moved to a different location?

If you need to move your water meter as a result of any home improvements, you need to inform us before doing the work as we need to inspect it afterwards and re-fit the security seal. Our relocating your water meter factsheet (PDF 242 KB opens in a new window) explains what you need to do and includes an application form to complete and return to us.

 

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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