Can you always fit a meter?

Occasionally, it may not be possible to fit a water meter in your home. For example, if you share your water supply with other properties, you have more than one supply of water to your property or your pipework is not suitable. If that happens to you, all is not lost. We will review your account to see if paying your bill based on an assessed charge is a cheaper option (the amount you pay depends on the type of property you live in, unless you are eligible for our single person tariff or our pensioner tariff). If this is the case we will arrange for your tariff to be updated and let you know via a letter and a revised bill.