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How do I get a copy of my water bill?

You can get a copy of your water bill by logging in or registering for My Account. Once you have logged in, please follow the steps below:

  • Click ‘view bills and payments’ followed by ‘view bills’
  • Select your bill and click ‘request bill copy’

If you are new to My Account, you will only be able to view your most recent water bill. If you would like a copy of any of your previous bills, please call us on 0345 672 2999

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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