Landlords and letting agents
If you are a landlord, we’ve answered some popular questions on this page about your water account which you may find useful.
If you manage a number of properties, you will also benefit from using the Landlord TAP service to advise us of any changes to your property portfolio. You can read more about this service below.
Landlord TAP
You can now advise us of any changes to your property portfolio using Landlord TAP - the secure national web portal for landlords and managing agents.
The great thing about Landlord TAP is that it's free, easy to use and saves you time by automatically sending your updates to us, and your details are updated straight away.
You might use Landlord TAP to:
- add new properties to your portfolio and bulk upload all your properties in one go
- tell us about changes to tenants' details, including changes of tenancy
- inform us if you sell or stop managing the property
If you would prefer not to use Landlord TAP please call us on 0345 672 2999