Unusual taste or smell

Unusual taste or smell

We work round the clock to make sure your tap water is clean and drinkable at all times. Very occasionally, our customers contact us to let us know that their tap water has an unusual taste or smell.

The most common causes of taste and smell issues are down to the pipework in your home or extended periods of infrequent use of your water supply.  

Follow our advice below to quickly identify the cause and how to resolve it.