New for old…we’re replacing miles of water pipes
Reservoirs, aqueducts, treatment works and a network of over 42,000 kilometres (around 26,000 miles) of water pipes help us to provide water to homes and businesses right across the North West region.
We work around the clock to make sure that you have high-quality water for your morning shower or to enjoy a great brew, but we know that in some areas of our region the older water pipes are more prone to bursts.
You may see us in your area as we carry out upfront activity
We're planning a huge programme of work to upgrade over 925 kilometres (around 574 miles) of water pipes – so you have a reliable, safe and clean water supply - right to your tap. Along with reducing interruptions to water supply for our customers, the project will play an important role to provide a stronger and more resilent water network.
Before the main work begins, we'll carry out preliminary assesments to check ground conditions, locate existing underground utilities, confirm pipe materials and, if needed, install new valves or equipment to support the project.
We do understand that this type of work can be disruptive, and that’s why our teams will do all they can to minimise any inconvenience as we upgrade the old pipes for nice new modern ones.
We're also carrying out a programme of cleaning projects to remove historical sediment from the pipes which can cause water to appear discoloured check out details about our pipe cleaning programme here.
Don’t worry, with all our programmes of work we’ll make sure we keep you updated before the work takes place, so you know how this may affect you.