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Alston Spade Mill

Our work to install new water pipes from White Bull Water Treatment Works near Longridge, to Broughton Water Treatment works just off Woodplumpton Lane.

Reservoirs, aqueducts, treatment works and a network of over 42,000 kilometres (km) of water pipes help us to deliver high-quality drinking water to homes and business across the North West region.

So we can continue to provide your community with a high quality and reliable drinking water supply, now and into the future, we're  installing a new 10 kilometre pipeline from White Bull treatment works in Alston, extending through to Broughton treatment works on Woodplumpton Lane. The new pipeline will help us to move water from our reservoirs in Alston and Spade Mill, so it can be treated and then piped to homes and businesses.

The majority of the pipeline will be installed across fields, but there are some sections where the pipe will be constructed under water courses and along Whittingham Lane, Brabiner Lane and Woodplumpton Lane.

We understand construction activity and roadworks can be a real pain and would like to thank you for bearing with us. We'll continue to do all we can to install the new pipeline with minimal disruption to the local community and road users. We know that some of the country roads are too narrow to allow safe passing of vehicles, please follow any approved diversion routes to help you safely travel around our working areas and prevent unnecessary disruption to residents.

We would love to hear from you

We're aware when things don't go so well and we'll always try to resolve any issues as quickly as possible. The thing is, we don't always get to find out when our team have really made a difference to keep you updated or helped you while we're working.

The WOW! Awards are the UK's only national customer service awards based purely on customer nominations. We're always trying to improve the service we give to our customers and it would be great if you could help us recognise this with our teams. So if you've received great service from us, or you would like to acknowledge the effort of our team we'd really appreciate if you could spend a few moments to let us know.  It won't take long, just follow this link to the WOW! Awards and we'll make sure your comments are passed through to the team.

 

  • Before work began, we carried out surveys and investigations to help us understand the ground conditions and location of other pipes and cables which would help us to plan the route of the new pipeline.   

    We continually carry out ecology surveys to ensure that the natural habitats of wildlife are protected throughout our project, this includes bat surveys, tree surveys, bird and wildlife monitoring

    As sections of the new pipeline will be installed in the road there will be some impact on the local road network, we'll provide updated information in the traffic management section as our work progresses.

    We've been working closely with Lancashire County Council to ensure disruption to bin services is minimised. Where we have a road closure in place, and the normal bin service collections will be affected, our site team will take bins to either end of our working area to ensure your bin is emptied. Please ensure all your bins clearly display a house number or name and are left in front of your house the evening before your normal collection day. We'll keep residents updated as our work progresses.

     

  • We’ll be working in phases to dig a trench along the pipe route, lay the new sections of pipe and then return the areas back to normal.

    Our progress can sometimes be impacted by difficult ground conditions, unknown pipes and cables or poor weather.

    We’ve now installed the new water pipe along Woodplumpton Lane and Whittingham Lane and the road is now open.  Thank you for your patience.

     

  • We understand that roadworks and construction activity can be disruptive and we really appreciated your patience while our team have been working to install the new pipe.  

    In early 2022, we may need to carry out some further resurfacing where our team have installed the new pipeline and will provide further updates nearer the time.

  • Will there be any road closures?

    Our work to install the new pipe involved some temporary road closures. All roads are now open and normal bus services have resumed. Thank you for your patience, we know closures are inconvenient. 

    Working hours: To help us install the new pipe as quickly as possible, the team may alter the normal working period to include weekends. We'll ensure residents are kept updated and there will be signed diversions to direct traffic around our working areas. 

    Will my water be affected?

    We're installing a new water pipeline and you will still be able to use your water supply as normal during our work.

    Will my bins be emptied as normal?

    Yes. Where we are still working our site team will ensure that bins are located in a prominent postion for collection.

    Please ensure all your bins clearly display a house number or name and are left in front of your house the evening before your normal collection day. 

    Will there be any impact on public footpaths?

    The majority of the new pipeline will be crossing fields and this will impact access to some of the public footpaths.  Notices to advise of any required temporary closures will be displayed locally.

  • We’ll be using construction equipment which will generate noise and vibrations. There will also be additional vehicles moving around the area as we bring equipment and materials to carry out our work. Please take extra care.

  • We understand construction work can be inconvenient and we will make sure we keep the community updated as our programme of work progresses.

    If you have any queries and would like to get in touch please give our friendly team a call on 0345 672 3723 and quote project number 80062958. We’ll be happy to help.

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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