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Water pouring out tap

Your water supply

It's not our water, it's yours. It is our job to provide all our seven million customers across the North West with a safe and constant supply of water - on tap, whenever you need it. We work around the clock, using our people, technology and the natural water cycle to make sure your homes and businesses have the water they need to keep everything ticking along smoothly.

Your water

Click here for more information about the water you use every day

Your Pipes

Learn more about your water supply pipes and how to keep them safe

Your Reservoirs

Find out more about your local reservoirs and reservoirs around the North West here

Check your water quality

Find out more about the quality of your water by entering your postcode below

Up my street

Click here to find out if there are any issues that may be impacting the water supply in your area

Check my area

Leaks? We're on it!

Find out what we're doing to tackle leakage across the North West.

How we're tackling leaks

Got a question?

Check our FAQs to see if your question has already been answered

Read our FAQs

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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