Prepare, insulate, protect
Insulate your water pipes, especially those that are exposed or in cold places to help prevent them from freezing. See more advice on how to protect your property this winter.
Frozen pipe?
If you have no water or your water pressure has dropped so there’s only a trickle coming out of the tap, don’t panic, you could have a frozen pipe. Find helpful tips on what to do if your pipes freeze.
Burst pipe?
Follow our tips on what to do in an emergency.
Every drop counts
Small changes to your water use can make a big difference to your water bill if you’re on water meter and as most of the water used at home is heated, you’ll save on your energy bill, too. Let’s save water whatever the weather.
Find out more - Save Water
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Advice for Businesses
See our advice on how to protect your business over the cold winter months