Priority Services Register Privacy Policy
We can all benefit from a bit of extra help at some stages of our lives. This could be due to age, ill-health, disability, mental health problems, financial worries or language barriers. United Utilities helps thousands of customers every year through our priority services.
In order to carry out this service well, United Utilities needs personal information, often sensitive information, about our customers in order to plan and deliver our services.
At United Utilities, we are proud of our strong commitment to having high moral standards in the way that we work. We take our Data Protection duties very seriously and follow strict guidelines to protect your personal information, which is why we created this document to give you the comfort that your information is safe in our hands when you are added to our Priority Services Register (PSR).
If you want to know more details about how and why United Utilities process your personal information for other reasons, our full Privacy Policy is available to read online here