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United Utilities Water Limited - access codes

From 1st December 2005, Water Supply Licensees (licensees) are able to request access to UUW's water supply system to supply water to eligible non household customers. This access is governed by the Water Industry Act 1991, as amended by the Water Act 2003.

Our Access Code for the use of the Water Supply System can be accessed here.

The prices charged for access will be determined on a case specific basis for each application. However, the indicative prices shown here give a guide to licensees and potential licensees of the likely level of prices for combined access, for a given set of scenarios and assumptions.

This access code has been reviewed and published as of 10 October 2024 in line with United Utilities Water Licence Condition S. The Access Code complying to the Ofwat access code guidance (published October 2011) is as follows combined supply (PDF 725 KB opens in a new window).

Also available indicative access prices (PDF 141 KB opens in a new window).

For further information about the Access Code, email: trading.manager@uuplc.co.uk; or write to:

Trading Manager
United Utilities Water Limited
Haweswater House
Lingley Mere Business Park, Lingley Green Avenue
Great Sankey, Warrington WA5 3LP; or

Call: 0345 070 2059 and ask for the Trading Manager

 

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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