About supply chain

How we buy goods, works and services

All our procurement activity is carried out by our Supply Chain Management department. Supply Chain Management's objective is to support our vision to be the best UK water and wastewater company, providing great service to our customers.. We build relationships with our key partners and suppliers based on common values to achieve our goals.

We conduct business with thousands of suppliers every year, from major international corporations to sole traders. We are committed to meeting our obligations to our suppliers, measuring our progress whilst dealing fairly and ethically at all times.

Our approach to supply chain activity is based on category management which takes a long term holistic view of our demand, specifications and the supplier market to deliver the appropriate contract strategy. Throughout this process we’re encouraging commercial awareness from market to company and encouraging competition wherever necessary.

Our third party spend is consolidated into a number of categories which reflect similar commercial considerations and supply markets, with each category having a dedicated supply chain manager.

Contact our supply chain

Contact our supply chain

It's easy to contact supply chain management using our online form