Our approach

We are proud of our strong commitment to high ethical standards in our business. We are focused on behaving with integrity, fairness and observance of legal requirements at all times.

With our suppliers and business associates we seek constructive business relationships and aim to:

  • Foster long term agreements within clearly defined boundaries of contractual responsibility.
  • Work with organisations whose business conduct, principles and standards are compatible with our own and who meet or are committed to seeking to match our own Corporate Social Responsibility (CSR) and supply chain sustainability standards.
  • Treat our business associates with appropriate standards of ethical behaviour.
  • Our vision is to be the best UK water and wastewater company, providing great service to our customers. Our company values Innovation, Integrity and Customer Focus help provide the business with the right attitude and environment to achieve our vision. The values are set to reflect our high standards both for ourselves and associates.
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