Customer service careers

Here you can find information about the locations and roles that we have in our Customer Services area of the business.

Customer Services is predominantly based out of two north-west based locations, Lingley Mere in Warrington, and Whitehaven in Cumbria.

Our general everyday customer contact, such as payment queries, changes to details and account queries is dealt with at our Whitehaven site. At Lingley Mere, we generally cover back office work, for example, dealing with and responding to customer correspondence.

Useful Links:

Find out about the different types of roles we have at our Lingley Mere site and at Whitehaven.

We also have an interview from our Training Manager, who talks about the Customer Services induction programme

If you are wondering why you should come to work for United Utilities Customer Services, why not have a look at our Why Choose Customer Services? section.