Operating efficiently

Ensure that we operate as efficiently as possible whilst protecting long term value - the lowest sustainable cost..

Our areas of focus to operate efficiently are:

  • Delivering capital commitments efficiently, on time and to a high quality
  • Innovating to improve our use of technology and to improve our efficiency
  • Generating energy from sludge to help power our assets
  • Meeting our regulatory requirements
  • Enhancing debt collection activities
  • Providing support for customers struggling to pay
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