Contact the press office

The people you need to contact – day or night, there’s just one number to call – exclusively for media enquiries only: 0345 072 0822.

If you are not a member of the media our press office is not the place to call. Try one of these instead. Our enquiries centre is open 24 hours a day for customers with urgent water or wastewater problems on 03456 723 723.

For billing, moving house or other queries check our contacts page for details of how you can talk to one of our other dedicated teams by phone or via webchat.

For other non-urgent enquiries you can request a call back.

For general enquiries about United Utilities please send us an email.