RWG Good Practice Alignment
See how we currently align to the RWG Good Practice Guides.
Alignment | ||||
---|---|---|---|---|
Good Practice Guide | Full | Partial | Not | Comments |
Leakage Allowance | Y |
Our approach exceeds the good practice guide in the following areas: Type of allowance offered:
How long the retailer has to apply for allowance:
How many allowances can be requested:
|
||
Planned Events | Y |
We provide a service which is different than that stated in the good practice guide in the following areas*.
|
||
Unplanned Events | Y | Aligned to good practice guides in all areas | ||
Return to Sewer | Y | Aligned to good practice guides in all areas | ||
Gap Site Incentive | Y | Aligned to good practice guides in all areas | ||
Vacant Incentive | Y | Aligned to good practice guides in all areas | ||
Data Logging | Y |
We provide a service which is different than that stated in the good practice guide in the following areas: Charge to exchange a non-loggable meter
UU Approach:
Third party request to exchange a damaged meter
Wholesaler to re-attach logger following exchange of a meter
|
||
Disconnection Non-payment | Y |
Our approach exceeds the good practice guide in the following areas: Planning to disconnect
|
For further information and full details of the Good Practice Guides please refer to the MOSL Website.